Client Case Study · Web Design · Strategy · Squarespace

Iota Chi Sigma

From lapsed domain to live recruitment hub in 3 weeks, 25% under budget.

Recruitment season was close, and the chapter had no working website. I scoped, designed, and built a focused 4-page Squarespace site that chapter members can update themselves.

Role
Strategy, UX, Visual Design, Build
Timeline
3 weeks · On time
Platform
Squarespace
Engagement
Fixed price · Built for handoff
3 wks
Discovery to launch, before recruitment season
25%
Delivered under budget
9 → 4
Wishlist pages focused into a recruitment MVP
Challenge→ Discovery→ Scope Strategy Insights→ Design System→ Handoff Guardrails Squarespace Build→ Launch

01 — The Challenge

Not finding the chapter online was costing them recruits

Prospective members searching for the chapter found only social media pages. Recruits need to find the chapter, see that it's active, and get in touch, so this was a recruitment problem with a hard deadline, not a cosmetic one.

Lapsed domain

The domain registration had expired. The chapter had no address of its own.

No owned presence
Unpublished WIX site

The previous site was outdated and offline, so there was little reusable content to work with.

Thin content
Hard deadline

New leadership wanted a real site live before recruitment, on a fixed budget.

Fixed budget · ~3 weeks

02 — Discovery · Scope Strategy

The scope conversation that made the launch date

The first wishlist had 9 pages plus member login, donations, and event registration, which didn't fit the budget or the timeline. I went back to the site's actual job: new recruits need to learn about the chapter, find events, and make contact. I checked every requested feature against that.

Artifact · Scope recommendationDeferred items were set aside as Phase 2, not dropped
Initial wishlist
  • Home
  • About
  • Events
  • Contact
  • History Phase 2
  • Members Phase 2
  • Foundation Phase 2
  • Undergraduates Phase 2
  • Affiliates Phase 2
  • Member login · Donations · Event registration Phase 2
→
Recommended MVP
  • Home Discover
  • About Verify
  • Events Attend
  • Contact Contact

Each page maps to one step of the recruit's journey: discover, verify, attend, contact.

Budget
100%
Delivered
75%

03 — Key Insights

Three constraints shaped every decision

01
The site had one job

A 7-page site with a login would have served the chapter's org chart, not the recruit. Focusing on the recruit's path cut the scope almost in half without losing value.

02
The client would run it without me

After launch, chapter members, not designers, would update events and photos. The build had to hold up under non-designer edits.

03
Content was the real constraint

Beyond photos and copy saved from the old site, there was little material. The design had to look complete with a small amount of content.


04 — Design System

Royal blue & gold, built to be reused

I built a small set of tokens and components from the chapter's official colors. Glacial Indifference handles structure and navigation, and Lora adds warmth for an organization with a long history. Both are available natively in Squarespace, so future edits won't break the type.

Artifact · Component library sheetDisplay face shown with Jost, a web stand-in for Glacial Indifference
Color
Royal Blue#003399 · Primary
Brand Gold#F3BF05 · Accent
Deep Navy#001F5C · Footers
Lavender Mist#FAF8FF · Surface
Ink#0F1020 · Text
Display · Glacial Indifference
Greater Service, Greater Progress.
Headings, navigation, buttons, eyebrows
Serif · Lora
Scholarship, service, and sisterhood.
Body copy, leads, card descriptions
Buttons
Send Message → Join Us RSVP →
Badges & mark
ΣΓΡ Signature Fundraiser Founded 1922
Stat card
20+Years of service
1922Founded
Event card
TBADATE
The Sigma Soirée

Signature fundraiser for youth initiatives.

AUGYOUTH
Operation Big Book Bag

School supplies for local students.

Program card
Health
Hattie McDaniel Program

Breast cancer awareness & education.


05 — Designed for Handoff

Consistency built in as a guardrail

Instead of custom layouts for each page, every page is built from a few section patterns that can be duplicated. When the chapter adds an event, they copy an existing card, and the site still looks professionally designed.

Artifact · Duplicatable section patterns
Section library5 patterns
Hero · royal gradientHome
Stat row · 4 upHome
Split media + copyAll pages
Card row · 3 upEvents
Form + contact blockContact
Member adds an eventDuplicate → edit text
[ photo ]
[ photo ]
[ new photo ]

The new card keeps the grid, type, and spacing automatically. No design decisions are left to the editor.

Platform

Squarespace: a managed platform with a forgiving editor, no plugins to maintain, and hosting the chapter owns directly.

Thin content

Pages lead with photography and short copy blocks. I rewrote the salvaged copy around the questions recruits ask instead of adding filler.

Native fonts

Both typefaces are available in Squarespace, so nothing breaks when the chapter edits pages later.


06 — The Build

Four pages, one recruit journey

The four pages as they shipped on Squarespace. Each one maps to a step in the recruit's journey.

Shipped · The live site on Squarespaceiotachisigma.com ↗
https://iotachisigma.com
Live Home page: hero over chapter group photo with membership CTA
Home · DiscoverChapter photo hero with the motto and two CTAs: inquire about membership, or read the chapter's story.
https://iotachisigma.com/about
Live About page: Our Story with founders photo and fact cards
About · VerifyThe founders' story, the archival founders photo, and fact cards for the slogan, colors, flower, and mascot.
https://iotachisigma.com/events
Live Events page: photo hero with scrolling banner and three event cards
Events · AttendA scrolling "Upcoming Events" banner over event cards. Members copy a card to add a new event.
https://iotachisigma.com/contact
Live Contact page: membership requirements and inquiry form
Contact · ContactMembership requirements next to a short inquiry form that also asks whether the visitor is a member or affiliate.

07 — Outcome

Live before recruitment, owned by the chapter

The site launched on schedule at iotachisigma.com, in 3 weeks, for 25% under budget. The chapter went from an unpublished site and a lapsed domain to a live website it owns, with the Events and Contact pages at the center. Ownership transferred fully at launch, and the chapter now updates content itself.

Inquiries
31

Contact-form inquiries since launch

Traffic
122

Recruitment-season visits (Squarespace analytics)

Scope is a design decision

The easy move was to say yes to everything and let the deadline or the budget slip later. Being direct before work began protected the deadline, the budget, and the quality of what shipped.

Design for handoff, not dependency

The chapter isn't locked into a retainer it didn't ask for. The Phase 2 items (member login, donations, more pages) have a clear place in the site when the chapter is ready.

Planning a website your team can actually run?

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